Customer Service

MANTECH secure employee support agents

MANTECH runs a secure Moveworks assistant for IT, HR, compliance, and program-management support.

Author: Moveworks

What was done

MANTECH launched Ask MANTECH on Moveworks to provide secure 24/7 support for nearly 8,000 users and subcontractors across federal-government environments. The assistant connects employees to more than 600 policies and documents, works across collaboration tools, and automates recurring Tier 1 requests such as software provisioning and login issues. MANTECH also built more than 30 custom agents in Agent Studio for systems including Workday and Salesforce.

Stack

Moveworks
Agent Studio
ServiceNow
Workday
Salesforce

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