Redfin conversational home-search agent

What was done

Redfin introduced a conversational home-search experience that lets buyers describe what they want instead of configuring rigid filters. The agent scans listings, interprets flexible preferences such as style, commute, light, and neighborhood tradeoffs, and can explain when a requested combination is unrealistic for the budget. Sierra reports that conversational-search users view nearly twice as many listings and are 47% more likely to request a tour.

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